Terms & Conditions

1. Ordering Process
   By placing an order through our website, you agree to our terms and conditions. No payment is required upfront. After submitting an order, you will be contacted by our team to confirm availability, estimated production time, and delivery date.
2. Delivery Details
   Once your order is confirmed, we will provide an estimated delivery timeframe. All products are handcrafted, and processing times may vary depending on availability and customization requirements.
3. Payment Terms
   Payments are processed upon delivery or by arrangement at the time of order confirmation. We do not accept advance payments or online transactions through the website.
4. Order Changes and Cancellations
   You may request changes or cancellations within 48 hours of placing your order. After this period, any changes will be subject to the progress of your order.
5. Product Variation
   Each item is uniquely handmade and may have variations in color, texture, and appearance. This natural variation adds to the distinctiveness of each piece.
6. Customer Data and Privacy
   Personal data provided during the order process is handled in accordance with our Privacy Policy and used solely for order management purposes.

By placing an order, you agree to these terms and conditions. Please contact us if you have questions or need further information.